Related Article: How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods

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AirPod Sound quality

Sometimes my earbud does not produce a quality sound and is faint

iPhone 8, iOS 14

Posted on May 1, 2021 10:59 AM

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Question marked as Apple recommended

Here are documents relevant to sound issues when using Airpods:


- If the sound from your wireless headphones cuts out or is distorted, click here --> https://support.apple.com/HT209369


- Click on this link to learn 'How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods' --> https://support.apple.com/HT208729

In general make sure there is nothing blocking or stuck in the tip.


- Customize headphone audio levels on your iPhone or iPad --> https://support.apple.com/HT211218#manually-adjust

Check the audio level balance. Go to Settings > Accessibility > Audio & Visual > Balance

(On older systems: Settings > General > Accessibility)


- 'If your left or right AirPod isn't working' (won't play audio), click here --> https://support.apple.com/HT209581


- Contact Apple Support about this issue by clicking here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF32003&category_id=SC0285&symptom_id=23222

- AirPods Pro and AirPods Max Active Noise Cancellation and Transphttps://support.apple.com/airpods/repair/service


- AirPods Pro and AirPods Max Active Noise Cancellation and Transparency mode - https://support.apple.com/HT210643


  • AirPods Pro Service Program for Sound Issues

https://support.apple.com/airpods-pro-service-program-sound-issues


- Click on this link to learn more about AirPods service options, warranty, and pricing. --> https://support.apple.com/airpods/repair/service



Posted on May 1, 2021 11:52 AM

1 reply
Question marked as Apple recommended

May 1, 2021 11:52 AM in response to Tana85

Here are documents relevant to sound issues when using Airpods:


- If the sound from your wireless headphones cuts out or is distorted, click here --> https://support.apple.com/HT209369


- Click on this link to learn 'How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods' --> https://support.apple.com/HT208729

In general make sure there is nothing blocking or stuck in the tip.


- Customize headphone audio levels on your iPhone or iPad --> https://support.apple.com/HT211218#manually-adjust

Check the audio level balance. Go to Settings > Accessibility > Audio & Visual > Balance

(On older systems: Settings > General > Accessibility)


- 'If your left or right AirPod isn't working' (won't play audio), click here --> https://support.apple.com/HT209581


- Contact Apple Support about this issue by clicking here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF32003&category_id=SC0285&symptom_id=23222

- AirPods Pro and AirPods Max Active Noise Cancellation and Transphttps://support.apple.com/airpods/repair/service


- AirPods Pro and AirPods Max Active Noise Cancellation and Transparency mode - https://support.apple.com/HT210643


  • AirPods Pro Service Program for Sound Issues

https://support.apple.com/airpods-pro-service-program-sound-issues


- Click on this link to learn more about AirPods service options, warranty, and pricing. --> https://support.apple.com/airpods/repair/service



AirPod Sound quality

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