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I purchased a movie and it freezes up at a certain point in only that movie. My internet connection is fine and all other movies work fine on Apple TV for Roku

I purchased a movie and it freezes up at a certain point in only that movie. My internet connection is fine and all other movies work fine on Apple TV for Roku

3920RW,

Posted on May 1, 2021 8:31 PM

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Question marked as Apple recommended

Contact the iTunes Store staff, to report an issue with your purchase.

https://reportaproblem.apple.com/

Posted on May 1, 2021 9:50 PM

1 reply

I purchased a movie and it freezes up at a certain point in only that movie. My internet connection is fine and all other movies work fine on Apple TV for Roku

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