User profile for user: pchacha
pchacha Author
User level: Level 1
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I purchased a movie and it freezes up at a certain point in only that movie. My internet connection is fine and all other movies work fine on Apple TV for Roku

I purchased a movie and it freezes up at a certain point in only that movie. My internet connection is fine and all other movies work fine on Apple TV for Roku

3920RW,

Posted on May 1, 2021 8:31 PM

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User profile for user: Urquhart1244
Urquhart1244
User level: Level 10
146,334 points

Posted on May 1, 2021 9:50 PM

Contact the iTunes Store staff, to report an issue with your purchase.

https://reportaproblem.apple.com/

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I purchased a movie and it freezes up at a certain point in only that movie. My internet connection is fine and all other movies work fine on Apple TV for Roku

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