Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Signing in to App Store

When I try to sign-in to get an app, it will not accept my thumbprint.

iPhone 8, iOS 14

Posted on May 2, 2021 1:31 PM

Reply
Question marked as Best reply

Posted on May 2, 2021 2:42 PM

See the Apple Support article(s) below. 


Touch ID on iPhone and iPad.     


Touch ID isn't working on your iPhone or iPad.     

1 reply

Signing in to App Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.