Hi all, I am creating a custom memory & a couple of the photos in my album are not showing when playing the memory video? I initially thought maybe too many photos so I deleted some & now the length is 1:46mins but still 3-4 of the pics do not show? Has anyone experienced this & rectified?
thanks,
iPhone 6s Plus, iOS 14
Hi KPDall,
Welcome to Apple Support Communities! Memories in Photos are definitely a great way to enjoy your sentimental images, so we'd love to help in any way we can to sort this out.
To start, please let us know more about what's going on. To clarify, is it the same 3 to 4 photos that aren't showing in your memory video each time?
If so, what happens if you create a new memory with just those photos, and then attempt to play a memory video?
It sounds like you're familiar with the process, but just in case, here's a guide with the steps to create a memory, in the section titled, "Create your own Memories":
How to use Memories in Photos on your iPhone, iPad, or iPod touch - Apple Support
We're here for you if you've got any questions!
Have a great day.
Why won’t some of the photos in my album show in the memories video?
