Downgrade iCloud Storage

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Level 1

4 points

Downgrade iCloud Storage

Hello there, I got problem for downgrade storage iCloud. When I click downgrade plan and choose a free storage 5 gb theres nothing change, My Plan still on 200gb storage. How can i resolve the problem???

Posted on May 3, 2021 1:45 AM

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Answer 1

Top-ranking reply

Community User

May 3, 2021 2:32 AM in response to RdV_89

Strange. Check again that you have canceled your Storage Plan correctly.

https://support.apple.com/en-us/HT207594

If so, contact Apple Support and get them to help you:

https://support.apple.com/en-us/HT201232

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Answer 2

May 3, 2021 2:12 AM in response to RdV_89

This is because your plan will first be downgraded to 5GB when your current 200GB Plan expires.

So if your 200GB Plan needs to be renewed for example on May 12, then you will be downgraded to 5GB that day

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Answer 3

RdV_89 Author

Level 1

4 points

May 3, 2021 2:21 AM in response to Community User

Thank you for your reply or answer.

FYI, My renewals is 30 April 2021, and I think is over or expired because I don't buy again or I'm not top-up My Balance so the subscription can't automatically renews.

I Still can't changing My storage to 5 GB.

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Answer 4

RdV_89 Author

Level 1

4 points

May 3, 2021 2:33 AM in response to Community User

Thank you Buddy, I was contacting apple support to help or cancel my subscription storage.

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Answer 5

May 3, 2021 2:35 AM in response to RdV_89

You are welcome. I hope you find a solution.

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