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EucPorto Author

Level 1

4 points

iPhone X issues

After downloading IOS 14.5 my iPhone X camera isn’t working anymore, and also all the apps that use the camera!

...big big big disappointment!!!!

Someone has the same problem!?

Posted on May 3, 2021 3:39 AM

Top-ranking reply

LD150

Level 10

91,341 points

Posted on May 3, 2021 3:44 AM

Nope.

You may have a hardware problem coincidental with the update process.

First try a forced restart

https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

If that does not help the next procedure would be to backup then restore your device to factory, and setup the device without restoring a backup, to see if the issue is replicated.

Then restore the backup. If you need to send the phone in for repair then backing up and restoring to factory would be needed anyway.

Here is a guide for those steps

Backup and restore

(1)How to back up your iPhone, iPad, and iPod touch – Apple Support

Remove SIM PIN if you have set one

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

Set up as new from the Hello Screen without restoring backup. Test if the problem still exists

(3) Restore your iPhone, iPad, or iPod touch from a backup

If that fails arrange a repair

https://support.apple.com/en-gb/iphone/repair/service

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iPhone X issues

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