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Can't click within a system preferences screen

For some reason, I can't click within a system preferences screen.


So let's say I open system preferences and click on notifications. All fine, no issues. But if I want to click anything within the notifications section, it won't register the click. I can go back to the main system preferences screen and select something else, say desktop and screensaver, but then the same thing happens again, can't click anything within the screensaver screen.


If I restart it solves the problem, but then it will usually happen again within a few days. This is also the only area where this problem occurs. Any ideas?

MacBook Pro 16″, macOS 11.3

Posted on May 3, 2021 11:59 AM

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4 replies

May 4, 2021 11:42 AM in response to Nick1028

Boot into Safe Mode according to Start up your Mac in safe mode - Apple Support and see if the problem persists. Reboot normally and check again.


NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


May 4, 2021 11:14 AM in response to Nick1028

Hi Nick1028, 


Thank you for using the Apple Support Communities. We understand that when you try to click anything in the Notifications System Preferences the click doesn’t register. Have you made sure that your macOS is updated to the latest supported version 11.2.3?  If you have not yet updated to the latest macOS version make sure that you Back up your Mac with Time Machine first. 


Check out the links below for some helpful resources: 

Mac Accessories Support

Other ways to back up and restore files

How to update the software on your Mac

If your Apple wireless mouse, keyboard, or trackpad isn't working with your Mac as expected 


We hope this helps!


Take care. 

Can't click within a system preferences screen

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