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Hello,

I had recently gone to the apple store to see if I can fix my iPhone 11 because I cracked the back. Because all the chips are connected to the back, they told me I was only able to get a new iPhone 11. So I wanted to see if i already have to pay $100 to get a new iPhone 11with my AppleCare+, is there anyway I can just get the latest iPhone?

Posted on May 3, 2021 3:43 PM

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Posted on May 3, 2021 4:02 PM

No. If you pay the $99 replacement fee with your AppleCare+ plan, you will be given the same model and color phone you have. They will NOT upgrade you to an iPhone 12.

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