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I can’t lock my phone

im having the same problem I had before , I can’t lock my phone or go into any apps

iPhone XS Max, iOS 14

Posted on May 3, 2021 8:20 PM

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Question marked as Best reply

Posted on May 3, 2021 8:27 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

1 reply
Question marked as Best reply

May 3, 2021 8:27 PM in response to DABurnside14

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

I can’t lock my phone

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