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Level 1

4 points

your account has been disabled in the app store and itunes

Every time I try to download something it keep saying “your account has been disabled in the app store and itunes”

iPhone XS Max, iOS 14

Posted on May 4, 2021 12:59 AM

Top-ranking reply

Level 10

419,887 points

Posted on May 4, 2021 9:25 AM

Hello,

Apple Support is the only one who can fix this for you. Click on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856

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