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š” Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
Hi , I have lost my right EarPod . The number is A2031
Serial number GK***X2Y
Version3E751
Do I have to purchase a right EarPod A2032?
I am a bit confused as only A2031 appears on my pod number.
Thank you . Jayne
[Personal Information Edited by Moderator]
First, that model number is for an Airpod, not an EarPod. You want to make sure you are precise when posting about issues here or you will get incorrect advice.
Replacement instructions for Airpods are provided at the bottom of this support article "How to find your lost AirPods, AirPods Pro, or AirPods Max": --> https://support.apple.com/HT207581 Neither the warranty nor AppleCare+ helps with the cost of Airpods that are lost. The cost for damaged Airpods may be lessened by any 'AppleCare+ For Headphones' coverage you may have.
'AirPods Service and Repair' lists replacement fees. Click here --> https://support.apple.com/airpods/repair/service
1. If you can't find your AirPod or Charging Case, or if something is damaged, get the serial number. Click on this link to discover how to find the serial number. --> https://support.apple.com/HT209371
2. Contact Apple Support for a replacement. Click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF32003&category_id=SC0298
(You may have to go to the support article in my first link for the special Airpod replacement service link if that one doesn't work.)
3. Learn how to set up your replacement.
Set up your replacement AirPods or charging case - "When you get your replacement, follow these steps to use your AirPods again." --> https://support.apple.com/HT207827
First, that model number is for an Airpod, not an EarPod. You want to make sure you are precise when posting about issues here or you will get incorrect advice.
Replacement instructions for Airpods are provided at the bottom of this support article "How to find your lost AirPods, AirPods Pro, or AirPods Max": --> https://support.apple.com/HT207581 Neither the warranty nor AppleCare+ helps with the cost of Airpods that are lost. The cost for damaged Airpods may be lessened by any 'AppleCare+ For Headphones' coverage you may have.
'AirPods Service and Repair' lists replacement fees. Click here --> https://support.apple.com/airpods/repair/service
1. If you can't find your AirPod or Charging Case, or if something is damaged, get the serial number. Click on this link to discover how to find the serial number. --> https://support.apple.com/HT209371
2. Contact Apple Support for a replacement. Click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF32003&category_id=SC0298
(You may have to go to the support article in my first link for the special Airpod replacement service link if that one doesn't work.)
3. Learn how to set up your replacement.
Set up your replacement AirPods or charging case - "When you get your replacement, follow these steps to use your AirPods again." --> https://support.apple.com/HT207827
I am asking for my daughter. I thought thatās what they were called 😂. Thanks for letting me know
Lost right AirPod
