You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I bought my AirPods Pro form someone what was selling them and said it was from Apple how can I verify if they’re true and real

I bought AirPods Pro from someone that sells some and they were brand new in a box.. how can I know that they are new and that they are really from apple store not fake ones

Posted on May 4, 2021 3:02 AM

Reply
Question marked as Top-ranking reply

Posted on May 4, 2021 4:12 AM

Not sure whom the "Someone" that you bought from is? Here is how to view the serial number for a pair of "Real" AirPods.


I find you are best served to purchase from Apple or an Apple Authorized Store. (Best Buy, Wal-Mart, Costco, etc.) If the deal is too good you have to question why.


Find the serial number of your AirPods

  1. Go to Settings > Bluetooth. ... Find your AirPods in the list (for example, "John's AirPods").
  2. Tap the Info button next to your AirPods, and you'll see the serial number.


3 replies
Question marked as Top-ranking reply

May 4, 2021 4:12 AM in response to Lolakezimana09

Not sure whom the "Someone" that you bought from is? Here is how to view the serial number for a pair of "Real" AirPods.


I find you are best served to purchase from Apple or an Apple Authorized Store. (Best Buy, Wal-Mart, Costco, etc.) If the deal is too good you have to question why.


Find the serial number of your AirPods

  1. Go to Settings > Bluetooth. ... Find your AirPods in the list (for example, "John's AirPods").
  2. Tap the Info button next to your AirPods, and you'll see the serial number.


I bought my AirPods Pro form someone what was selling them and said it was from Apple how can I verify if they’re true and real

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.