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App Store

I can’t sign in to the App Store and I can’t get the App Store.

Posted on May 4, 2021 9:23 AM

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Question marked as Best answer

What device are you using? What is the error message you are getting?

Posted on May 4, 2021 9:32 AM

3 replies

May 4, 2021 11:44 AM in response to Nichter1401

What happens when you try? Error message(s)?


See the Apple Support article(s) below. 


App Store, iTunes Store, or other Apple services - If you can't connect      


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod


Backup - Restore your device from an iCloud or iTunes backup.      

App Store

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