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Related Article: If your Apple ID is locked or disabled

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Level 1

4 points

Unlock apple ID

I changed my password by visiting iforgot, but it still doesn’t work. Every time I try downloading an app, it says my id is locked.

Posted on May 4, 2021 3:45 PM

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Level 10

684,045 points

Posted on May 4, 2021 5:34 PM

Your ID is disabled or your iTunes account is disabled?

ID disabled

If your Apple ID is locked or disabled - Apple Support

iTunes is disabled

See the Apple Support article(s) below.

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.

iTunes Support – world wide

Apple Support schedule phone call

Billings and Subscriptions

If necessary, try Twitter

https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.

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1 reply

Best reply

Level 10

684,045 points

May 4, 2021 5:34 PM in response to jigme80

Your ID is disabled or your iTunes account is disabled?

ID disabled

If your Apple ID is locked or disabled - Apple Support

iTunes is disabled

See the Apple Support article(s) below.

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.

iTunes Support – world wide

Apple Support schedule phone call

Billings and Subscriptions

If necessary, try Twitter

https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.

Reply

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