Colin Lai

Q: Magic Trackpad Erratic Movement

Just bought and installed Magic Trackpad on my iMac. Paired the trackpad, installed the software with Software Update. But then the cursor movement has been erratic. The cursor jumps on the screen randomly and "taps" itself. Fortunately I can still use my Magic Mouse so I have to disconnect the trackpad.

Anyone with a similar experience? Any solution?

Unibody MacBook Pro 2.53GHz/iMac Core2Duo 2.66GHz/iPhone 3Gs 32GB, Mac OS X (10.6.4)

Posted on Jul 31, 2010 7:33 AM

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Q: Magic Trackpad Erratic Movement

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  • by GregVS,

    GregVS GregVS Sep 23, 2010 12:45 PM in response to Colin Lai
    Level 1 (0 points)
    Sep 23, 2010 12:45 PM in response to Colin Lai
    I don't think it's HW at all. I use it on my power book. After installing the magic track driver, the track pad on my lap top became just as eratic.
  • by se7enw00d,

    se7enw00d se7enw00d Sep 26, 2010 12:03 AM in response to GregVS
    Level 1 (0 points)
    Sep 26, 2010 12:03 AM in response to GregVS
    Let me just throw my hat in to record that I too, have the erratic trackpad pointer problem that is becoming too frequent to ignore. Can't for the life of me figure out what's causing it and Apple's KB article is of absolutely no help.

    I can only hope they post a software update repair for this soon, or I'm going back to using corded mice. Just can't believe Apple would release something like this without proper testing.
  • by Bogart,

    Bogart Bogart Sep 26, 2010 11:15 AM in response to Colin Lai
    Level 1 (20 points)
    Sep 26, 2010 11:15 AM in response to Colin Lai
    My second MTP was fine at first, then was getting worse and worse. It seems much better after the latest OS security update. Fingers crossed that Apple quietly addressed the issue.
  • by 555delight,

    555delight 555delight Sep 26, 2010 11:21 AM in response to Colin Lai
    Level 1 (4 points)
    Apple Music
    Sep 26, 2010 11:21 AM in response to Colin Lai
    Mine appears to be behaving now too.
  • by dunia_td,

    dunia_td dunia_td Oct 1, 2010 7:22 AM in response to Colin Lai
    Level 1 (0 points)
    Oct 1, 2010 7:22 AM in response to Colin Lai
    Yea...same with me, just bought a couple days back, but not working after 8 hrs used. even change batt and avoid any other BT device...still same problem
  • by Rob Bonner,

    Rob Bonner Rob Bonner Oct 1, 2010 7:30 AM in response to dunia_td
    Level 1 (0 points)
    Oct 1, 2010 7:30 AM in response to dunia_td
    So far on my system it is 100%, the cursor goes wonky when time machine is backing up. So, thinking it has something to do with bandwidth in some area. Either the computer is overloaded in some way, or since the BT and networking cards are very close together inside the macbook pro, it might be interference.

    I will be plugging in to the network today to see if that makes a difference.
  • by se7enw00d,

    se7enw00d se7enw00d Oct 3, 2010 1:55 AM in response to Colin Lai
    Level 1 (0 points)
    Oct 3, 2010 1:55 AM in response to Colin Lai
    I suspect it has something to do with the bluetooth transmitter hardware in the trackpad itself. The Apple bluetooth keyboard works fine.

    The erratic nature of the trackpad cursor has deteriorated significantly. While the cursor flits around the screen randomly, it has now started to click on open programs, even sending an email that I was preparing midway. This is simply unacceptable on the part of Apple and I really hope they come up with a fix for it before I start losing more than the money I already spent on this piece of expletive by clicking on a "pay now" button while doing its round the screen world tour on my Mac.
  • by Hecro,

    Hecro Hecro Oct 3, 2010 2:38 AM in response to Colin Lai
    Level 1 (0 points)
    Oct 3, 2010 2:38 AM in response to Colin Lai
    I have just bought the Magic TrackPad for my Macbook 13" (mid 2010) and have experienced the problem. There are 2 things that seems to provoke the problem:

    1) When the lid is closed on the Macbook it comes almost instantly. The lid is closed because I use an external screen.
    2) When TimeMachine is backing up. I dont use the official TimeMachine, but the Synology solution - but same principals.

    For issue #1 I simply open the lid which is quite annoying, as I have a bracket of the Macbook to hang in.
    For issue #2 I dont use the TrackPad when its backing up.

    I have just ordered a Asus BT211 USB mini bluetooth adaptor to see if that fixes the issue.

    Just wanted to give my 5 cents the problem.
  • by se7enw00d,

    se7enw00d se7enw00d Oct 3, 2010 3:45 AM in response to Colin Lai
    Level 1 (0 points)
    Oct 3, 2010 3:45 AM in response to Colin Lai
    Unfortunately, all of these home remedies aren't really fixes to what is essentially a design flaw.

    And I'm beginning to doubt that Apple will acknowledge a problem with this either, so it'lll probably have to be written off as a failed product and quietly forgotten.
  • by 555delight,

    555delight 555delight Oct 3, 2010 4:03 AM in response to Colin Lai
    Level 1 (4 points)
    Apple Music
    Oct 3, 2010 4:03 AM in response to Colin Lai
    This problem is definitely caused by WiFi interference. If I am downloading or transferring something via my WiFi router the cursor jumps around. If the router is idle the cursor is fine.
  • by Rob Bonner,

    Rob Bonner Rob Bonner Oct 3, 2010 7:27 AM in response to se7enw00d
    Level 1 (0 points)
    Oct 3, 2010 7:27 AM in response to se7enw00d
    Apple has already contacted me for more information on this, I provided what I could, so not thinking this is the case. They are very methodical in verification and fixing, so I give them some time.
  • by JB1180,

    JB1180 JB1180 Oct 4, 2010 3:39 AM in response to Rob Bonner
    Level 1 (0 points)
    Oct 4, 2010 3:39 AM in response to Rob Bonner
    Brand new MacBook Pro 13' used in two locations with one Magic Trackpad in each locations. I have a Time Capsule in one of the two offices.

    Erratic movement with Time Capsule and while backup in progress. I have tried to put the Time Capsule away from the computer / trackpad for fear of interferences but did not solve the problem.

    Have to use wired mouse while back-up in progress. Hope a fix will come soon as Magic Trackpad is truly awesome when it works
  • by Hecro,

    Hecro Hecro Oct 7, 2010 8:40 AM in response to Hecro
    Level 1 (0 points)
    Oct 7, 2010 8:40 AM in response to Hecro
    I just installed a Belkin Mini Bluetooth USB Adapter to around $10 - 100% solved the problems I have been having with the eractic movements on the Magic Trackpad.

    I wouldn't really called it a solution as its now taking up 1 of the 2 USB ports, but its a good temporary solution until Apple comes with something.
  • by Massimo Biolcati1,

    Massimo Biolcati1 Massimo Biolcati1 Oct 11, 2010 10:28 PM in response to Hecro
    Level 1 (5 points)
    Oct 11, 2010 10:28 PM in response to Hecro
    Same issue here. The erratic movement started just when I bought the new 27'' cinema display to add to my MacBook Pro but it seems to be related to Time Machine as it disappears when I stop the backup.
  • by Victor In Munich,

    Victor In Munich Victor In Munich Oct 14, 2010 2:49 PM in response to 555delight
    Level 2 (151 points)
    Mac OS X
    Oct 14, 2010 2:49 PM in response to 555delight
    I have 2 MTP on 2 different systems. One, a Mac Pro is wired and uses no WiFi, the other is a brand new May Mini connected via WiFi in a different room.

    Both show the problem of the cursor jumping and sticking. Whilst some interference from a (sometimes) nearby iPhone is possible, the main thing Im seeing is that the problem arrises more if my backup is running.

    Im about to move the crackpot from the Mac Pro to the Mac Mini and vis-a-versa to see if that helps, but I doubt it will.
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