so every time i plug my headphones in it’s no volume and it freezes the video or music but my air pods works fine it just when i plug it into the headphone jack it don’t work and tried the adapter same problem

Hey there najay34,

Welcome to the Apple Support Communities. We understand you're having issues with your headphones not working correctly with your iPhone, and we'd be happy to help.

To get started, does this issue occur with multiple wired headphones, or is this only occurring with a specific pair of headphones? If you test your headphones with another device, does the same issue persist?

• Also, check out the steps listed in the following resource that can help with the issue you're experiencing: If your headphones don't work with your iPhone, iPad, or iPod touch - Apple Support

Keep us updated on the results.

Have a great day!