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Level 1

4 points

Cancelling subscription on iPhone

I cancelled my Adobe Acrobat subscription on my iPhone in April and was recharged on May 4th for the month of May. The cancel subscription option is no longer available when I go into my Apple ID. How can I get refunded for this app purchase that I no longer want?

iPhone 11, iOS 14

Posted on May 5, 2021 5:01 AM

Best reply

Niel

Level 10

728,255 points

Posted on May 5, 2021 6:59 AM

If you got an email receipt, use the 'Report a Problem' link in it. If not, click here and ask the iTunes Store staff for a refund.

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Cancelling subscription on iPhone

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