Ordered a wrong item

Question

shweta179 Author

Level 1

9 points

Ordered a wrong item

Hi Team,

I wanted to order an adapter for my iPhone XR device, but by mistake ordered an USB-C-Power adapter.

Could you please replace it which fits my XR Device.

thank you

iPhone XR, iOS 14

Posted on May 5, 2021 5:17 AM

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Answer 1

Mr Leo Sir

Level 4

1,645 points

May 5, 2021 5:20 AM in response to shweta179

Hi shweta179,

this is the apple forum, not apple themselves selfs, however, if you follow this link https://www.apple.com/uk/shop/help/returns_refund this should help you return it and then order the one you need.

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Answer 2

Mr Leo Sir

Level 4

1,645 points

May 5, 2021 8:27 AM in response to shweta179

https://www.apple.com/in/shop/help/returns_refund

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Answer 3

shweta179 Author

Level 1

9 points

May 5, 2021 5:52 AM in response to Mr Leo Sir

I wanted a USB 5W power adapter instead of type C USB adapter. Can i get the replacement

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Answer 4

Mr Leo Sir

Level 4

1,645 points

May 5, 2021 5:57 AM in response to shweta179

If you follow the link it will tell you how to return the item

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Answer 5

shweta179 Author

Level 1

9 points

May 5, 2021 7:14 AM in response to Mr Leo Sir

The link is applicable only for UK Team , kindly guide for India

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Ordered a wrong item

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