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Level 1

4 points

When trying to update my phone via Itunes I get an error code 4000, any ideas what is causing this

Posted on May 5, 2021 8:43 AM

Top-ranking reply

Level 10

91,513 points

Posted on May 5, 2021 8:49 AM

Error 4000 is not on the error list and is a bug in some versions of itunes for Windows.

First update iTunes.

If it still errors then

Either

(1) Use Wifi instead, Settings, General, Software updates

(2) Use itunes but temporarily disable passcode on the phone. That will clean out any cards you have in Wallet

(3) borrow a Mac

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