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Face ID

My Face ID was working for the longest time and for about a month now it stopped working. I tried to turn it off and reset it but now it won’t even allow me to set it up. Unsure what to do?

iPhone XS Max, iOS 14

Posted on May 5, 2021 8:43 AM

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Question marked as Top-ranking reply

Posted on May 5, 2021 8:57 AM

Jane5926 wrote:

My Face ID was working for the longest time and for about a month now it stopped working. I tried to turn it off and reset it but now it won’t even allow me to set it up. Unsure what to do?

Follow steps here If Face ID isn't working on your iPhone or iPad Pro - Apple Support

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Face ID

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