Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPad refuses to backup. What do I do?

My iPad refuses to backup. What do I do?

iPad, iPadOS 14

Posted on May 5, 2021 11:57 AM

Reply
Question marked as Top-ranking reply

Posted on May 5, 2021 4:23 PM

Have you looked up this one?

https://support.apple.com/en-us/HT203516


Also have you tried doing a reboot of the iPad either shutdown/restart normally or via the “hard restart” option explained online? https://support.apple.com/guide/ipad/restart-ipad-ipad63d30b5a/14.0/ipados/14.0


Also you can go to General Settings and do a Network Settings Reset

https://support.apple.com/guide/ipad/return-ipad-settings-to-their-defaults-ipad9a74dc01/ipados

You need to setup WIFI and Bluetooth devices after that, unfortunately.


Good luck.

10 replies
Question marked as Top-ranking reply

May 5, 2021 4:23 PM in response to Hvp21

Have you looked up this one?

https://support.apple.com/en-us/HT203516


Also have you tried doing a reboot of the iPad either shutdown/restart normally or via the “hard restart” option explained online? https://support.apple.com/guide/ipad/restart-ipad-ipad63d30b5a/14.0/ipados/14.0


Also you can go to General Settings and do a Network Settings Reset

https://support.apple.com/guide/ipad/return-ipad-settings-to-their-defaults-ipad9a74dc01/ipados

You need to setup WIFI and Bluetooth devices after that, unfortunately.


Good luck.

May 5, 2021 3:04 PM in response to Hvp21

I remember I’ve seen this error message on my device when I tried to backup using a hotspot/tethering my iPad to my iPhone. It would not backup.

Is it happening in every WIFI you try? Have you tried at another location / different WIFI access point? Is the WIFI router maybe setup to prevent from UPnP i.e. on very high security settings?


My iPad refuses to backup. What do I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.