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Level 1

4 points

How do you resolve error # 4000?

[Re-Titled by Moderator]

Posted on May 6, 2021 11:16 AM

Top-ranking reply

Level 10

91,489 points

Posted on May 6, 2021 12:05 PM

Error 4000 is not on the error list and is a bug in some versions of itunes for Windows.

First update iTunes.

If it still errors then

Either

(1) Use Wifi instead, Settings, General, Software updates

(2) Use itunes but temporarily disable passcode on the phone. That will clean out any cards you have in Wallet

(3) borrow a Mac

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