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mouse died during os upgrade, then computer froze. How can i unfreeze?

mouse died during os upgrade, then computer froze. How can i unfreeze?

Posted on May 6, 2021 12:45 PM

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2 replies

May 6, 2021 1:14 PM in response to soulsurfer2

The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!

·        

  • Connect the USB keyboard and mouse to the computer.·        
  • Open System Preferences – Bluetooth·        
  • Un-pair the wireless keyboard and mouse.·        
  • Turn off Bluetooth·        
  • Restart the computer in Safe Mode per the directions in https://support.apple.com/en-us/HT201262·        
  • Restart the computer normally.·        
  • Open System Preferences – Bluetooth        
  • Turn on Bluetooth·        
  • Re-Pair the wireless keyboard and mouse.·        
  • Unplug the USB keyboard and mouse and begin testing the wireless devices again.

mouse died during os upgrade, then computer froze. How can i unfreeze?

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