iPhone 4 video but no audio

Stu77429 wrote:
I've seen where a couple of people are experiencing this. Seems to be consistent and so they get a replacement from the Apple Store. I happened to me only once. Took several videos before and also after , but it happened to me only one time. What I get is complete silence, no static or anything, just complete lack of audio.

Has this "one time" occurrence happen to anyone else?

Hello, I've just encountered this problem for myself. Having checked all my settings and volume levels, and looking for on-line help, I decided to compare my phone with my hubby's (whose video and sound are working) and found that my phone had connected me to another wifi connection. I told the phone to forget that setting, went back on to my own wifi setting and when I tried the video again it worked perfectly. It may just be coincidence, but it's worth a try as it worked for me. Hope this helps and thanks to everyone else for your handy problem solving tips. :) x

The solution is very simple and quick...

You can find it on this video:

http://www.youtube.com/watch?v=mrSnRnMg0Es

Try turning off the"TTY" in settings under the phone icon worked for me

THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!

My Cousin had the same problem with her iPhone 4 and had already taken it to the Apple Store in Chicago where they ran diagnostics and updated all of her software. They eventually told her that it was a hardware problem and that she would simply have to buy a new one.

The phone was just a couple of months outside the original warranty so when she showed up in Atlanta this weekend, we made a reservation at the Northpoint Store. Initaially we got the same response but the gentleman helping me asked to take the phone to the back one last time to do a little bench debugging. When he came back the phone was working perfectly.

The problem was NOT:

Software

The Volume level

The Speaker

The Microphone

or any Application Settings.

The problem was a spec of dirt got lodged in a small hole next to the headphone jack. This hole is for the noise cancellation cicruit and when it is bl;ocked, nasty things happen. If you do this yourself, make sure you have plenty of light, a good set of glasses, and an anti-static brush of sorts.

Hope this helps for those of you that have tried the traditional fixes and still can't get audio for your speaker phone or videos.

UNBELIEVABLE...it worked. Such a simple fix. Thanks.

I never would have thought of that! But I tried it and it worked. Thank your friend for me!

This didn't post the reply where I wanted it to. 😕

I wanted it to post under the post from the person whose friend turned up the volume while the video was playing.✅

take a look at this easiest way to fix it.

https://www.youtube.com/watch?v=Fvtxp8VaMpw

I used a drywall screw to poke in that hole and it worked! Thanks.