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User profile for user: stluwa
stluwa Author
User level: Level 1
4 points

iphone recovery mode

iPhone has been acting up. Firstly, the volume and the side buttons will only worked 5 percent of the time the phone turned on. After a little bit of time, the phone turned off and wont turn back on. The phone sits on a recovery screen that has an iPhone cord pointing at a laptop, and above that reads: "support.apple.com/iPhone/recovery." Did research and learned I needed to plug the phone into my computer to update and restore.


Once I plug the iPhone in the computer, the whole 'Restore and Update' process happens; but once the process ends, the iPhone goes back to recovery mode again, and the computer repeats the process.

iPhone X

Posted on May 6, 2021 2:06 PM

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User profile for user: khajotia
khajotia
User level: Level 6
8,861 points

Posted on May 6, 2021 2:16 PM

There can be Problems with the USB port on your computer can cause the restore process to fail, even if that same port works with other devices. An iPhone won't restore if one of your USB ports is damaged or doesn't supply enough power to charge your device throughout the entire restore process.

Get more help

  • If you see an error when you update or restore your iPhone, iPad, or iPod, learn what to do.
  • If you can’t update or restore your device with recovery mode, you can't use recovery mode because of broken buttons, or your device is stuck in Activation Lock, contact Apple Support.


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User profile for user: khajotia
khajotia
User level: Level 6
8,861 points

May 6, 2021 2:16 PM in response to stluwa

There can be Problems with the USB port on your computer can cause the restore process to fail, even if that same port works with other devices. An iPhone won't restore if one of your USB ports is damaged or doesn't supply enough power to charge your device throughout the entire restore process.

Get more help

  • If you see an error when you update or restore your iPhone, iPad, or iPod, learn what to do.
  • If you can’t update or restore your device with recovery mode, you can't use recovery mode because of broken buttons, or your device is stuck in Activation Lock, contact Apple Support.


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iphone recovery mode

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