Contacts shuts down in 3 secs

When attempting to add a new contact, it does not even allow me to enter the name when my window is closed. The contact is save as No Name.

The only way I am able to add a contact is to enter just a few characters, save, edit, enter a few more characters, save ...

This worked perfectly fine before. i cannot remember if the problem started when i upgraded to Big Sir or after one or two versions thereafter.

MacBook Air 13″, macOS 11.3

Posted on May 6, 2021 2:51 PM

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Question marked as Top-ranking reply

Posted on May 6, 2021 3:57 PM

Boot into Safe Mode according to Start up your Mac in safe mode - Apple Support and see if the problem persists. Reboot normally and check again.


NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


1 reply
Question marked as Top-ranking reply

May 6, 2021 3:57 PM in response to DirkBeukes

Boot into Safe Mode according to Start up your Mac in safe mode - Apple Support and see if the problem persists. Reboot normally and check again.


NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


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Contacts shuts down in 3 secs

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