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Level 1

8 points

My old number is still on my account

im trying to take my old phone number off my account i deregustered from imessage and facetime, it still appars? I want it gone

Posted on May 6, 2021 3:29 PM

Best reply

Eric Root

Level 10

684,219 points

Posted on May 6, 2021 7:15 PM

You need to change/remove the number on your Apple ID. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.

Apple ID - Manage

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My old number is still on my account

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