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My daughter keeps getting the message that the "Apple watch couldn't reach your iPhone" when using the camera remote. The iPhone is right next to the watch, and I have tried restarting both (iPhone first). Nothing. Any thing else I can try? It is a series 6 watch.
Is that happening every time, or only sporadically? If Camera app is closed on the iPhone, do you still get the prompt on the watch to open it?
If this happens all the time, I would suggest making sure both the iPhone and watch have got the latest updates installed. If the issue still persists, try unpair and re-pair the watch and iPhone again. That will bring back the factory settings, while keeping your apps and data intact. Start from here:
Unpair and erase your Apple Watch - Apple Support
Is that happening every time, or only sporadically? If Camera app is closed on the iPhone, do you still get the prompt on the watch to open it?
If this happens all the time, I would suggest making sure both the iPhone and watch have got the latest updates installed. If the issue still persists, try unpair and re-pair the watch and iPhone again. That will bring back the factory settings, while keeping your apps and data intact. Start from here:
Unpair and erase your Apple Watch - Apple Support
Yes sure. I actually have one more suggestion for you - try removing and then reinstalling the Camera Remote app.
You can remove it from the watch, either using the grid (press and hold) or list view (right swipe). To install it, open the Watch app on your iPhone, tap Discover and Explore Watch Apps. Search for "Camera Remote" and scroll down for the Utilities entry by Apple.
If that doesnt fix it, here is some additional detail of the backup that will be taken when you go thru the unpair and re-pair process. Almost everything is taken care automatically, but for security reasons Apple Pay will need to be set up again.
As it turns out, after I drilled down a little further, I found that her workouts were not tracked, so the problem was not exclusive to the camera remote app. I ended up updating her iPhone to the latest iOS, then reset the watch and now it seems that all is working as it should.
Thanks for the response. This does happen every time she has attempted to use it. We will unpair it today, but I did want to see if there was anything else I was needed to consider before doing this.
Excellent, well done.
Camera Remote is not working
