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apple password not accepted

podcasts and itunes pop up and request authentication, but will not accept my apple pw.

iMac 27″, macOS 11.3

Posted on May 6, 2021 5:02 PM

Reply
3 replies

May 6, 2021 5:14 PM in response to Kevin McW

Try signing out of the App Store/iTunes, restart, and then sign back in. Check the updates to see if the apps requiring an update are in your Purchases History. If they aren't in your Purchases History, you can delete the app, and download it using your Apple ID if desired. If the apps are in your Purchases History, contact iTunes Support.


Purchase History Review


See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.





apple password not accepted

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