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my watch update keeps pausing and keeps saying that i need to connect to my wifi but i am and it’s not working

why does my watch update keep pausing and saying that i need to connect to my wifi but i am connected to my wifi?


Apple Watch

Posted on May 6, 2021 9:37 PM

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1 reply

May 7, 2021 5:04 PM in response to ecampbell23

Hi, ecampbell23, and thanks for visiting the Apple Support Communities. We understand that you're having trouble updating your Apple Watch. We'll be glad to help you out.


Based on what you've described, we'd recommend using the steps outlined in the "If you need help updating" section of Update your Apple Watch - Apple Support, as outlined below:


"Try these steps:


  1. Make sure that your Apple Watch connects to its charger
  2. Restart your Apple Watch. Press and hold the side button until you see Power Off, then drag the slider. To turn your watch on again, press and hold the side button.
  3. Restart your paired iPhone. Press and hold the Sleep/Wake button until the red slider appears, then drag the slider. To turn your iPhone on again, press and hold the Sleep/Wake button. 
  4. Try to start the update again. 


If the update won't start, open the Apple Watch app on your iPhone, tap General > Usage > Software Update, then delete the update file. After you delete the file, try to download and install watchOS again."


Thanks again for reaching out.


Cheers!

my watch update keeps pausing and keeps saying that i need to connect to my wifi but i am and it’s not working

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