Cannot Reset Security Questions

My name is Star and I am trying to use 'find my iphone service' to locate my father: Haviv, who has dementia.

When I login to his account: ***@gmail.com, after I specify the correct password, I am requested to answer some security questions that I do not have the answer for.

Can you please enable me reset these questions so that I can use the service and find my father when needed?

My father's backup email is mine: ***@gmail.com.

I can provide more details in case needed.

Thanks in advance,

Star


[Personal Information Edited by Moderator]


Posted on May 7, 2021 6:42 AM

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Posted on May 7, 2021 7:28 AM

"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


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Cannot Reset Security Questions

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