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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
to take pictures with the wide angle lens, all you do is pinch out. however when I try to click pictures with Flash on, the application says Error: Could not take photo, please try again!
Works fine on other models, Works fine with flash off,
Any fixes?
iPhone 11 Pro Max, iOS 14
Hello rawsalmon,
Welcome to the Apple Support Communities. From your post, it sounds like a specific app has issues using the wide angle lens. We'll do what we can to help.
Since it's specific to that app, try the steps here to troubleshoot the app itself:
If you're still having issues and it's only appearing in this app, reach out to the developers for more help: Instagram Help Center
Take care!
i still can’t do the “ultra wide + flash” on instagram just to take a picture, even after removing and reinstall the app. for manually update app, there is no update so i can’t do that. and lastly i try to click on that instagram help center but it doesn’t help :( is there something wrong with the camera or just the app?
rawsalmon,
If this is only happening within the app, it might be related to the app itself. Here are some steps from Instagram to help report these kinds of issues: How do I report a technical problem on Instagram?
Cheers.
instagram wide angle lens capture with flash on won’t work.
