app store

it won’t let me purchase any apps even if they’re free on the app store. it keeps taking me to my billing information and i’ve even signed up for apple cash and tried adding my cashapp card again it still won’t let me buy anything. what do i do

Posted on May 7, 2021 11:57 AM

Reply
1 reply

May 7, 2021 3:02 PM in response to kenziedye

Unless you have a NONE option among the payment methods listed in your account details, you need a functioning payment method in your account, even for free apps.


M1 Mac mini, macOS 11.3.1; Watch, series 5 GPS/cellular, watchOS 7.4.1; iPad Pro 2nd Gen, iPadOS 14.5.1; iPad Air 2, iPadOS 14.5.1; iPhone 12 Pro, iOS 14.5.1; TV 4th Gen, tvOS 14.5  HomePods, audioOS 14.5 and Airport Express w/ Airplay 2

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

app store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.