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wifi button is grayed out

cannot update iphone 12 because wifi button can't be toggled to "on" position


iPhone 12, iOS 14

Posted on May 7, 2021 4:02 PM

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5 replies

May 10, 2021 12:34 AM in response to jhubunc

Hi, Please follow this thread as we discussion same issue for iPhone 8 and I visited the apple store and they will check and advise if this issue is faced by many users after recent version of IOS 14.5 update.


We should raise this at all levels so it can be addressed. I don't think it's an hardware issue. Issue is triggered after the recent 14.5 software update for iPhone 8 plus and in the month april for iphone 8 users.


https://discussions.apple.com/thread/252733083


May 7, 2021 5:44 PM in response to Mr Leo Sir

Mr Leo Sir wrote:

Hi jhubunc,

can you send a screenshot of this?

can you restart the phone by handling down the lock and volume up button until the apple logo comes up.

You can’t restart an iPhone 12 that way. You can shut it down that way by sliding the shutdown switch, but no Apple logo will come up.


You are on the right track, however; after shutting down the phone, wait about a minute, then hold just the Side button until the Apple logo appears.

wifi button is grayed out

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