imtrying to reset my phone because it has malfunctioned i cant swipe or turn it off. sprint told me to go to find my phone ane erase to rest im having trouble completing this task.

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taharah50 Author

Level 1

4 points

imtrying to reset my phone because it has malfunctioned i cant swipe or turn it off. sprint told me to go to find my phone ane erase to rest im having trouble completing this task.

how to erase

and reset to to clear hard wire glitch

iPhone 12 Pro Max, iOS 14

Posted on May 7, 2021 5:49 PM

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Answer 1

Jack-19

Level 8

46,266 points

May 7, 2021 9:40 PM in response to taharah50

Hi taharah50,

If the screen isn't responding, please try to Restart your iPhone - Apple Support. If the issues continue, this is a hardware issue and it must be handled by Apple. See your repair options here: Get Support.

Cheers,

Jack

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imtrying to reset my phone because it has malfunctioned i cant swipe or turn it off. sprint told me to go to find my phone ane erase to rest im having trouble completing this task.

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