I have a new MagSafe Duo Charger, and when I connect my iPhone 12 mini there is no charging animation displayed.
the animation works with my watch, and with other phones.
I erased the phone and the animation worked, but than restored from backup and the animation stoped working.
any ideas any one?
iPhone 12 mini, iOS 14
Hi bergerbest,
Welcome to the Apple Support Communities. We understand that you no longer see the animation on your iPhone when you connect it to a MagSafe charger, so we'd like to see how we can help. Restart your iPhone to see if the animation starts to appear again. Sometimes this simple step can resolve unexpected behavior.
Since it was working normally before restoring a backup to your iPhone, this may indicate that the issue is software related. Make sure your iPhone is running the latest iOS version and that all of your apps are up to date as well:
Update your iPhone, iPad, or iPod touch
How to manually update apps on your Apple device
Reply to this message if you need more help.
Cheers!
Hi bergerbest,
Welcome to the Apple Support Communities. We understand that you no longer see the animation on your iPhone when you connect it to a MagSafe charger, so we'd like to see how we can help. Restart your iPhone to see if the animation starts to appear again. Sometimes this simple step can resolve unexpected behavior.
Since it was working normally before restoring a backup to your iPhone, this may indicate that the issue is software related. Make sure your iPhone is running the latest iOS version and that all of your apps are up to date as well:
Update your iPhone, iPad, or iPod touch
How to manually update apps on your Apple device
Reply to this message if you need more help.
Cheers!
bergerbest,
OK. The best step would be to get Apple Support involved. They can be reached here: Get Support, or by calling the most applicable phone number listed here: Contact Apple for support and service.
All the best!
iOS 14.5.1
Restarting seems to have resolved the issue.
will report if the issue returns
bergerbest,
Sounds good. If you need help in the future, feel free to post.
Take care.
Well since the restart the problem reappeared :(
Still happens only works right after restarting
magsafe animation
