How do I submit a claim for my lost Iphone

Lost my I-phone in the lake. Unable to get much help when I call to navigate through the site to help me place a claim. Can anyone give advise on how to do this?


iPhone 11 Pro, iOS 14

Posted on May 8, 2021 7:41 PM

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Posted on May 8, 2021 7:50 PM

Did you have AppleCare+ Theft & Loss coverage? If you did, this link will help you --> File an iPhone Theft and Loss Claim - Official Apple Support


If you didn't purchase AppleCare+ Theft & Loss, you can't file a claim. There are three levels of AppleCare:


The standard one year AppleCare+ warranty which covers manufacturing defects

AppleCare+ which you purchase to provide for reduced cost replacements should you damage your phone

AppleCare+ Theft & Loss, which adds theft & loss coverage

1 reply
Question marked as Top-ranking reply

May 8, 2021 7:50 PM in response to JimboTM

Did you have AppleCare+ Theft & Loss coverage? If you did, this link will help you --> File an iPhone Theft and Loss Claim - Official Apple Support


If you didn't purchase AppleCare+ Theft & Loss, you can't file a claim. There are three levels of AppleCare:


The standard one year AppleCare+ warranty which covers manufacturing defects

AppleCare+ which you purchase to provide for reduced cost replacements should you damage your phone

AppleCare+ Theft & Loss, which adds theft & loss coverage

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How do I submit a claim for my lost Iphone

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