ihelpuown Author

Level 1

4 points

my ipad says to connect to itunes. it is disabled because I forgot the passcode

my ipad says to connect to itunes. it is disabled because I forgot the passcode

iPad, iOS 10

Posted on May 9, 2021 4:24 AM

Reply

Top-ranking reply

Level 10

131,528 points

Posted on May 9, 2021 4:41 AM

The passcode is stored only on the device, and so it can't be retrieved. I'm afraid you will have to erase the iPad. Please see the page linked to at the top of this page.

View in context

Similar questions

1 reply

Top-ranking reply

Level 10

131,528 points

May 9, 2021 4:41 AM in response to ihelpuown

The passcode is stored only on the device, and so it can't be retrieved. I'm afraid you will have to erase the iPad. Please see the page linked to at the top of this page.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my ipad says to connect to itunes. it is disabled because I forgot the passcode

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up