The Memoji won’t let me download it. Saying I don’t have 14.0
Why is it the phone thinking I have a lower os system?
[Image Edited by Moderator to Remove Personal Information]
Why is it the phone thinking I have a lower os system?
[Image Edited by Moderator to Remove Personal Information]
Thanks for getting back to us, quentin92.
This application is made specifically for using Memoji with an Apple Watch so that is why you are unable to download. The banner at the top that says "Requires iOS 13.0 or later" is expected behavior and just a requirement for downloading the application, not your device thinking that you are running an older iOS. If you are wanting to use Memoji with your iPhone, the article below will show you how to get started.
Use Memoji on your iPhone or iPad Pro
Take care!
Thanks for getting back to us, quentin92.
This application is made specifically for using Memoji with an Apple Watch so that is why you are unable to download. The banner at the top that says "Requires iOS 13.0 or later" is expected behavior and just a requirement for downloading the application, not your device thinking that you are running an older iOS. If you are wanting to use Memoji with your iPhone, the article below will show you how to get started.
Use Memoji on your iPhone or iPad Pro
Take care!
Thanks for reaching out to Apple Support Communities, quentin92.
It appears you're having some difficulties installing the Memoji app for your Apple Watch and we would be happy to help assist. First, let's have you restart both your iPhone and your Apple Watch, if you have not already. The articles below will walk you through the steps for that process on each of your devices.
How to restart your Apple Watch
Next, can you tell us if you having difficulties downloading any other apps for your Apple Watch or is it just Memoji?
Let us know!
I don’t have an Apple Watch just the phone.
Okay thanks
The Memoji won’t let me download it. Saying I don’t have 14.0