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Hello, I recently broke my iphone and replaced it with a new one and my watch won’t pair

I didn’t unpair my watch from my old phone before it broke and was replaced. Now, I have a new phone but my watch seems to be connected to my old phone I no longer have access too.


How do I get my watch to work with my new phone?

Apple Watch Series 5, watchOS 7

Posted on May 9, 2021 3:10 PM

Reply
Question marked as Top-ranking reply

Posted on May 9, 2021 4:15 PM

Follow these steps.


1.On your Apple Watch, tap Settings > General > Reset > Erase All Content and Settings. 

2.Type your password if prompted.

3.For GPS + Cellular models, choose to keep or remove your cellular plan.

    • If you want to pair your Apple Watch and iPhone again, keep your plan. 
    • If you don't want to pair your Apple Watch and iPhone again, remove your plan. If you aren't going to pair with a different watch or iPhone, you might need to contact your carrier to cancel your cellular subscription. 

4.Tap Erase All to confirm. This resets your Apple Watch to the factory settings.


1 reply
Question marked as Top-ranking reply

May 9, 2021 4:15 PM in response to carol_schneider

Follow these steps.


1.On your Apple Watch, tap Settings > General > Reset > Erase All Content and Settings. 

2.Type your password if prompted.

3.For GPS + Cellular models, choose to keep or remove your cellular plan.

    • If you want to pair your Apple Watch and iPhone again, keep your plan. 
    • If you don't want to pair your Apple Watch and iPhone again, remove your plan. If you aren't going to pair with a different watch or iPhone, you might need to contact your carrier to cancel your cellular subscription. 

4.Tap Erase All to confirm. This resets your Apple Watch to the factory settings.


Hello, I recently broke my iphone and replaced it with a new one and my watch won’t pair

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