software update malfunction

Question

Level 1

8 points

software update malfunction

when i updated my iphone 7 it shutter lags a lot and also when i think something triggers it because its not all the time and i don't know what does

iPhone 7, 14

Posted on May 9, 2021 7:35 PM

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Answer 1

Top-ranking reply

cay_19 Author

Level 1

8 points

May 10, 2021 1:47 PM in response to i_rina

it wasnt the camera it was whole phone especially the home button i found out what triggers it its the charging brick i dont know how that happened or how it happened all i know is when i unplug my phone from that charging brick my phone is back to normal

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Answer 2

May 10, 2021 1:52 PM in response to cay_19

Are the charging power source and the cable Apple or Made for iPhone certified?

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Answer 3

May 10, 2021 1:58 PM in response to cay_19

Using uncertified cables and power sources can destroy your iPhone (or any phone).

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Answer 4

i_rina

Community Specialist

May 10, 2021 1:44 PM in response to cay_19

Hi, cay_19, and welcome to the Apple Support Communities. We understand that you're having some issues with your camera. We'll be glad to look into this with you further.

To begin, can you provide us with a more detailed explanation about what you're experiencing, exactly? Also, what is the current iOS version your device is updated to?

We look forward to hearing back from you.

Cheers!

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