Apple Cash Identity Verification
I’ve tried verifying my identity multiple times in my wallet by scanning my ID, but it’s saying that the verification has failed, even though I’m falling the steps correctly.
iPhone XR, iOS 14
User profile for user:
judysings
User level:
Community Specialist
Hi indyac03,
We'd like to help provide you a helpful direction that may help with a solution. To get started, you will want to start with Identity verification for Apple Card or Apple Cash, and look through some of those troubleshooting steps. There is a lot of information there, and you will want to look at sections that best fit your scenario. If an issue continues, you'll want to reach out to Apple Support. You can use the link below, if needed.
Thank you for using Apple Support Communities.