My old iPad won’t charge to transfer from old to new

Got new iPad old iPad won’t charge so that I can transfer old to new

iPad, iPadOS 13

Posted on May 10, 2021 1:41 AM

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Question marked as Top-ranking reply

Posted on May 10, 2021 3:52 PM

Connect your iPad to its Power Adapter and allow the iPad to charge for at least an hour - or perhaps overnight. Then, whilst still connected to the Power Adaptor:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

5 replies
Question marked as Top-ranking reply

May 10, 2021 3:52 PM in response to Christmas1225

Connect your iPad to its Power Adapter and allow the iPad to charge for at least an hour - or perhaps overnight. Then, whilst still connected to the Power Adaptor:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

May 10, 2021 2:26 PM in response to Christmas1225

There is somethng wrong with your old iPad.


What year and model is that “old” iPad?

The “A” model number can be found on aluminium back of your iPad in small print right under the larger bold print “iPad”.

What iOS/iPadOS version is this iPad, currently, running?

What is the rated, internal data storage space/capacity of your iPad model and how much of this free, internal data storage capacity is left inside of your iPad model?


Please attempt to answer all questions asked.


Thank You.

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My old iPad won’t charge to transfer from old to new

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