You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

âș If you can't accept iCloud Terms and Conditions... Learn more >

âș If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Erase a dead iphone

My iPhone died, will not power up or charge. How can I erase it before returning it for a replacement?

iPhone XS

Posted on May 10, 2021 3:04 AM

Reply
Question marked as Top-ranking reply

Posted on May 10, 2021 5:34 AM

Hello,

See if anything in this link helps to get it going:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

If not, see this:

How to erase your iPhone, iPad, or iPod touch - Apple Support

Good luck.

1 reply

Erase a dead iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.