Erase a dead iphone

My iPhone died, will not power up or charge. How can I erase it before returning it for a replacement?

iPhone XS

Posted on May 10, 2021 3:04 AM

Top-ranking reply

MrBill3

Level 10

104,458 points

Posted on May 10, 2021 5:34 AM

Hello,

See if anything in this link helps to get it going:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

If not, see this:

How to erase your iPhone, iPad, or iPod touch - Apple Support

Good luck.

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1 reply

Top-ranking reply

MrBill3

Level 10

104,458 points

May 10, 2021 5:34 AM in response to lee-ann10

Hello,

See if anything in this link helps to get it going:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

If not, see this:

How to erase your iPhone, iPad, or iPod touch - Apple Support

Good luck.

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Erase a dead iphone

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