I am getting this msg "We’re sorry, but we are unable to validate your date of purchase.

my airpods warrenty date

Posted on May 10, 2021 10:02 AM

Reply
Question marked as Top-ranking reply

Posted on May 10, 2021 10:21 AM

Go to your Internet Browser either on your phone or your Computer > www.checkcoverage.apple.com > Here you have to type in your Apple Airpods Serial Number that you can find on your Airpods Box or inside the lid of the charging case of your Airpods, also type the given code and press continue,

Now if your Airpods are new and it’s warranty has not been activated yet, here you will see a message saying “Purchase Date Not Validated”,

Which is great because it says that your Airpods are original and brand new!

Now to activate your warranty, click on “Update Purchase Date” below the above message.

After this, you will be asked to log in using your Apple ID and password or if you are on your iPhone or Mac, you will be asked for your Touch ID or Face ID.

Once you logged in, you will be asked to put in your purchase information like Date, Month, and Year, so do that and that’s it!!

You have now successfully activated your Apple Airpod’s One Year Warranty.


let me know if it works

1 reply
Question marked as Top-ranking reply

May 10, 2021 10:21 AM in response to jiomerelaal

Go to your Internet Browser either on your phone or your Computer > www.checkcoverage.apple.com > Here you have to type in your Apple Airpods Serial Number that you can find on your Airpods Box or inside the lid of the charging case of your Airpods, also type the given code and press continue,

Now if your Airpods are new and it’s warranty has not been activated yet, here you will see a message saying “Purchase Date Not Validated”,

Which is great because it says that your Airpods are original and brand new!

Now to activate your warranty, click on “Update Purchase Date” below the above message.

After this, you will be asked to log in using your Apple ID and password or if you are on your iPhone or Mac, you will be asked for your Touch ID or Face ID.

Once you logged in, you will be asked to put in your purchase information like Date, Month, and Year, so do that and that’s it!!

You have now successfully activated your Apple Airpod’s One Year Warranty.


let me know if it works

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I am getting this msg "We’re sorry, but we are unable to validate your date of purchase.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.