MY KEYBOARD the letter E is depressed making it hard not do the eeee more that once?

Keyboard....

The letter E is depressed lower than the other letters. I know that this model had keyboard problems.

It is under a 3 year Costco included it with the purchase.

This is a Mac Book Pro 13

MacBook Pro 15″, macOS 10.13

Posted on May 10, 2021 2:35 PM

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Question marked as Top-ranking reply

Posted on May 10, 2021 6:17 PM

You can try cleaning the keyboard using the instructions in this Apple article, but make sure to hold the can of compressed air completely upright or you risk causing damage to the laptop with the cold wet propellant:

https://support.apple.com/en-us/HT205662


If your laptop is covered by AppleCare+, then have Apple or an Apple Authorized Service Provider examine the laptop to provide you with a repair estimate. If the laptop is not covered by AppleCare+, then the laptop may be covered by the free Keyboard repair program:

https://support.apple.com/keyboard-service-program-for-mac-notebooks


FYI, here is the current list of publicly acknowledged free repair programs for various Apple products (some products have multiple programs):

https://support.apple.com/service-programs

1 reply
Question marked as Top-ranking reply

May 10, 2021 6:17 PM in response to WPJL73

You can try cleaning the keyboard using the instructions in this Apple article, but make sure to hold the can of compressed air completely upright or you risk causing damage to the laptop with the cold wet propellant:

https://support.apple.com/en-us/HT205662


If your laptop is covered by AppleCare+, then have Apple or an Apple Authorized Service Provider examine the laptop to provide you with a repair estimate. If the laptop is not covered by AppleCare+, then the laptop may be covered by the free Keyboard repair program:

https://support.apple.com/keyboard-service-program-for-mac-notebooks


FYI, here is the current list of publicly acknowledged free repair programs for various Apple products (some products have multiple programs):

https://support.apple.com/service-programs

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MY KEYBOARD the letter E is depressed making it hard not do the eeee more that once?

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