​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


I cannot connect to my App Store. My apple id is not able to sign in in store. I tried out every single step from youtube,but still it is the as it was.

i even cleared all my data,what should i do now?

Posted on May 11, 2021 3:22 AM

Question marked as Top-ranking reply

Posted on May 11, 2021 8:44 AM

Read the suggestions in these support documents:


Resolve issues between iTunes and third-party security software - https://support.apple.com/HT201413 - You can’t connect to iTunes Store to buy or download content.


"If you can't connect to the App Store, iTunes Store, or other Apple services" click here --> https://support.apple.com/HT201400

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."

1 reply
Question marked as Top-ranking reply

May 11, 2021 8:44 AM in response to biplab50

Read the suggestions in these support documents:


Resolve issues between iTunes and third-party security software - https://support.apple.com/HT201413 - You can’t connect to iTunes Store to buy or download content.


"If you can't connect to the App Store, iTunes Store, or other Apple services" click here --> https://support.apple.com/HT201400

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I cannot connect to my App Store. My apple id is not able to sign in in store. I tried out every single step from youtube,but still it is the as it was.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.