iPhone 12 Pro Max screen freezes

I have 14.5.1 and screen still freezes periodically. Has been doing this for al long time and several ios versions going back. Closing out the app resolves issue but very annoying and disruptive.

iPhone 12 Pro Max, iOS 14

Posted on May 11, 2021 6:24 AM

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Question marked as Top-ranking reply

Posted on May 12, 2021 8:51 AM

Hello Tdue22,


Thank you for posting on Apple Support Communities. It sounds like there is an issue with your iPhone freezing, and it has persisted across several iOS updates.


If your iPhone has an issue where the display freezes, we might need to isolate it to either software or hardware. If the iPhone is already updated then make sure the storage is not full: How to check the storage on your iPhone, iPad, and iPod touch - Apple Support.


You mentioned that this issue is resolved when you close the app. If it's only a single app causing this issue, follow through these steps: If an app unexpectedly quits, stops responding, or won’t open.


Best of luck!

2 replies
Question marked as Top-ranking reply

May 12, 2021 8:51 AM in response to Tdue22

Hello Tdue22,


Thank you for posting on Apple Support Communities. It sounds like there is an issue with your iPhone freezing, and it has persisted across several iOS updates.


If your iPhone has an issue where the display freezes, we might need to isolate it to either software or hardware. If the iPhone is already updated then make sure the storage is not full: How to check the storage on your iPhone, iPad, and iPod touch - Apple Support.


You mentioned that this issue is resolved when you close the app. If it's only a single app causing this issue, follow through these steps: If an app unexpectedly quits, stops responding, or won’t open.


Best of luck!

May 12, 2021 8:51 AM in response to Tdue22

Hello Tdue22,


Thank you for posting on Apple Support Communities. It sounds like there is an issue with your iPhone freezing, and it has persisted across several iOS updates.


If your iPhone has an issue where the display freezes, we might need to isolate it to either software or hardware. If the iPhone is already updated then make sure the storage is not full: How to check the storage on your iPhone, iPad, and iPod touch - Apple Support.


You mentioned that this issue is resolved when you close the app. If it's only a single app causing this issue, follow through these steps: If an app unexpectedly quits, stops responding, or won’t open.


Best of luck!

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iPhone 12 Pro Max screen freezes

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