Why is my Apple ID balance not being applied to online Apple Store purchases?
Even though I have a significant positive balance in my Apple account, it is not being applied when I try to make a purchase at the online Apple Store. It seems to debit for purchases from the App store ore for music or books but I am unable to apply the balance to equipment or accessories. I thought the balance was supposed to be applied automatically until zeroed out.
iMac 21.5″, macOS 10.15