Using both Outlook 365 with Focused Inbox and iPhone Mail client

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Level 1

8 points

Using both Outlook 365 with Focused Inbox and iPhone Mail client

Does anyone know if one uses Outlook 365 with Focused inbox to separate focused and other emails, will that cause the inbox as seen on the iPhone's mail client to be reordered or hide some email? What I am hoping is that organizing into focused/other email in outlook will have no effect on what I see in the inbox on the iPhone-- that is if I show my inbox in date order it won't matter which ones were considered focused or not.

iPhone XR

Posted on May 11, 2021 5:52 PM

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Answer 1

karina184

Community Specialist

May 12, 2021 12:53 PM in response to iJimJones

Hello iJimJones,

Thanks for choosing the Apple Support Communities. If we understand correctly, you have questions regarding Outlook 365.

For this, we suggest reaching out to Office Support.

Office Support

Cheers!

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Answer 2

iJimJones Author

Level 1

8 points

May 12, 2021 2:33 PM in response to karina184

Not helpful. It is more than an Office 365 question. Your link to MS help only let me see existing FAQs based on my question (which I reported as not helpful, but no option to send the question on to a forum).

Let me try my question again. My question is how Apple mail client will show the inbox of Exchange based email if I am also accessing that email at other times of the day using Outlook and its Focused Inbox feature to separate “focused” and “other” categories for my email? On iPhone does it [hopefully] keep everything in the inbox -or- does it create a separate folder for focused or other emails -or- [worst] does one or the other disappear from view in Apple mail client?

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Using both Outlook 365 with Focused Inbox and iPhone Mail client

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